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E-mail address

support@standoutpromogifts.com

Telephone number

+ 52 55 5206 294 / 1-800-2438 605

Address

Benito Juarez, Mexico City.

Returns

This Return and Exchange Policy applies to all products purchased through this Website: Stand Out Promo Gifts.

Exchanges will be made only for another product; no refunds will be given under any circumstances.

No exchanges will be made on any product that has any type of refund.

Exchanges will be made within 30 days from the date of purchase.

Shipping costs will be borne by the customer requesting the exchange.

Products will be returned in their original packaging to ensure proper protection during shipping. We are not responsible for any product that is damaged or lost during the return process to our company.

No exchanges will be made for products that are not in perfect condition and without tags or with all their accessories.

The warranty is valid for 6 months and applies exclusively to manufacturing defects. The products will be repaired and if they cannot be repaired, they will be replaced by a new one. Stand Out Promo Gifts will not be responsible for misuse or normal wear and tear of the material.

The exchange of products from department stores, physical branches or branches located abroad is not allowed.

To request any changes, please send an email describing your problem and indicating your order number to: support@standoutpromogifts.com